Frans Olsson, Sweden
Meet Frans Olsson who works as a salesperson in Lindab's pro shop in Årsta, Stockholm. His days are spent giving customers good service, managing orders and deliveries, and ensuring the Årsta pro shop is in top condition. Neatness and order are crucial in his view.
- How long have you worked at Lindab?
I started at Lindab in January 2023. I still have a few years left to catch up with Bosse who mentored me when I started, he had worked for over 40 years at Lindab when he retired.
- What is good customer service to you?
Good customer service for me is always doing that little extra for the customer. To adapt to each customer's specific needs and provide professional treatment!
- What is the best thing about your job?
The daily contact with our customers is absolutely the best part of the job. Building relationships, gaining an understanding of customers' challenges, and helping them in the best way is a lot of fun.